Dicks By Mail Reviews

Based on 103 customer reviews from our shopper community, Dicks By Mail's overall rating is 4.14 out of 5 stars and 80% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.1

103 Reviews

Overall Rating

5 Stars

77

4 Stars

5

3 Stars

0

2 Stars

0

1 Star

21

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (103)
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Veronica
May 05, 2023
"This is the 3rd time that I have used…"
This is the 3rd time that I have used this service. It's absolutely amazing. What a perfect way to send a strong message with a side of humor!
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MattieCurtis
April 18, 2023
"Terrible communication, 3 weeks late 2-3 day shipping & never received a refund"
Terrible communication & never got a dime back! I paid for 2-3 day shipping, the product arrived almost 3 weeks later and I did not receive a refund or a response back as far as the shipping issue. The response that I received back was a generic "your package is on it's way," I highly doubt it was an actual person that could comprehend the issue responding back. Although the person I sent it to had a good laugh at the EXTREMELY LATE birthday gag gift, i'm really disappointed in the lack of customer service, communication and not refunding my money when I clearly stated to just forget the gift and refund me the money bc of the lack of communication issue and shipping time. Really frustrating experience
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Dsheps99
April 14, 2023
"NEVER RECEIVED MY ORDER"
NEVER RECEIVED MY ORDER! I placed an order for my daughter's birthday. Paid EXTRA for 2 day shipping and here it is 2 WEEKS later and she still HAS NOT received her d!cks. All the contact numbers that were given at the time of the order are " no longer in service" VERY DISAPPOINTED! I thought this would have been a great gift. Guess I was wrong... to say the least.
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ciorcila39
April 11, 2023
"Easy to use website"
Easy to use website, professional staff, and customer service is great.
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zoransimovic04561
April 08, 2023
"Fun product, awesome service!"
This is a great way to tell my upper management that I’m tired of helping new managers learn their job(been through 3 in 9 months). I had an issue with shipment as I didn’t have a piece of the address, they fixed it and resent it the next day. Quick response, and a really funny product.
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kazmini17
March 29, 2023
"I never received the card I ordered it…"
I never received the card I ordered it was shipped out twice been almost two months
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bigsnake288
March 18, 2023
"GREAT PRODUCTS! THANKS DICK"
Fast response to emails and fast delivery. Great products. I'm already planning my next order.. Also, not sure why this company has less than stellar reviews... I found them to be on their game!
Thanks.
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MaxBurke
March 14, 2023
"The where very helpful in letting me…"
The where very helpful in letting me change my shipping address after pacing an order.
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silverbird955
March 07, 2023
"Amazing customer service"
My gamer wife got her gummies, crayons, and coloring books perfect but unfortunately got the bigd chocolate melted but they quickly offered replacements and offered to switch to avoid melted just in case. They were super quick with responses. Thank you. Will buy again
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brownsnake959
February 22, 2023
"They canceled my order"
I ordered from here on Feb 9th, paid extra to have it in 2-4 days. A week goes by and i reached out. They said they ran out, and it would ship 2 in 2 days. Another week later they canceled my order. Wth
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rguillz85
February 17, 2023
"I forgot to include a piece of…"
I forgot to include a piece of information in the shipping address s d they were able to change it after I sent an email. Easy and funny. I will be a repeat customer.
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goldenleopard473
February 15, 2023
"Genius idea!!"
Genius idea!!! Can’t believe I didn’t think of it! I am a returning customer, used this service 3x with great results. Customer service is fast and easy, just send an email and they will respond within 24hours.
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bluezebra102
February 14, 2023
"Their customer service is impeccable I…"
Their customer service is impeccable I put the wrong mailing address and they were able to change the address for me with no problem
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babeiicakexx
February 14, 2023
"The best part of my experience was when…"
The best part of my experience was when Google pay changed the shipping address to my old home address that I sold. I contacted them by email and they corrected the shipping address to the correct person. I can't wait to see the texts about the dick gift in the mail!
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blackbear104
February 07, 2023
"Loads of fun"
Great product, always fun for a laugh and some smiles! I’ve used DBM for several jokes to friends that needed a pick me up and they always know it was me. My most recent purchase I accidentally put the wrong address and after a quick email got it sorted out and the dick sent to the intended recipient. Now we wait….

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